Arrakis Pay

Last Updated: 11/01/2025

These Terms of Use (“Terms”) govern your access to and use of the public website, pages, content, forms, tools, portals, documentation, and other online properties operated by Arrakis Pay (“Arrakis Pay,” “we,” “us,” or “our”) that link to these Terms.

By accessing or using our website or online services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the website.

1. Scope of These Terms

These Terms apply to your use of Arrakis Pay’s public-facing website and related online materials.

These Terms do not replace or modify any separate written agreement you may have with Arrakis Pay, our sponsor banks, processors, payment networks, platform partners, or other service providers. If you receive payment processing, payment facilitation, gateway, ACH, payout, merchant, partner, ISO, ISV, or related services from Arrakis Pay, those services are governed by the applicable commercial agreements, program terms, underwriting approvals, payment network rules, and legal requirements.

If there is a conflict between these Terms and a signed agreement between you and Arrakis Pay, the signed agreement controls for the services covered by that agreement.

2. Eligibility and Authority

You may use this website only if you are legally able to enter into a binding agreement. If you use the website on behalf of a company, organization, merchant, platform, or other entity, you represent that you have authority to bind that entity to these Terms.

You may not use the website if doing so would violate applicable law, payment network rules, sanctions requirements, export controls, or Arrakis Pay policies.

3. Ownership of Website and Content

The website and all materials on it, including text, graphics, logos, icons, images, videos, designs, layouts, user interfaces, software, code, documents, downloads, product descriptions, service names, trademarks, service marks, trade dress, and other content, are owned by Arrakis Pay or its licensors and are protected by intellectual property laws.

Except as expressly permitted in these Terms, no right, title, or interest in the website or its content is transferred to you. All rights not expressly granted are reserved by Arrakis Pay.

4. Limited License to Use the Website

Arrakis Pay grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for your internal business or personal informational purposes.

You may not:

  • Copy, reproduce, distribute, modify, translate, publish, display, license, sell, or create derivative works from website content without our prior written consent.
  • Use the website or content for resale, commercial exploitation, scraping, benchmarking, competitive analysis, or service-bureau purposes.
  • Use robots, crawlers, scrapers, spiders, data-mining tools, automated extraction tools, or similar technologies to access, copy, monitor, or collect content or data from the website.
  • Frame, mirror, embed, or display any part of the website within another website, product, or service without our prior written consent.
  • Use Arrakis Pay’s name, logos, trademarks, product names, metadata, hidden text, tags, advertising keywords, or similar identifiers without authorization.
  • Remove or alter copyright, trademark, proprietary, or legal notices.
  • Interfere with the operation, security, availability, or integrity of the website.

Any unauthorized use of the website or its content automatically terminates the license granted under these Terms.

5. Trademarks

“Arrakis Pay,” the Arrakis Pay logo, and all related names, marks, graphics, icons, and product or service names are trademarks or service marks of Arrakis Pay or its affiliates.

You may not use Arrakis Pay trademarks without prior written permission. All other trademarks, names, logos, and service marks displayed on the website belong to their respective owners.

6. User Submissions and Communications

If you submit information through the website, including demo requests, contact forms, merchant applications, partner inquiries, support messages, documents, or feedback, you represent that the information is accurate, complete, and submitted lawfully.

You are responsible for ensuring that you have the right to provide any information you submit, including personal information, business information, bank information, ownership information, or payment-related information.

By submitting feedback, suggestions, ideas, or recommendations, you grant Arrakis Pay a perpetual, worldwide, royalty-free, irrevocable right to use, reproduce, modify, and incorporate such feedback into our products, services, and business without compensation or obligation to you.

Do not submit confidential information through public forms unless the form is specifically designed for that purpose.

7. Product and Service Information

Information on the website is provided for general informational purposes only. Product descriptions, service features, pricing references, availability, integrations, underwriting criteria, processing capabilities, timelines, and program descriptions may change without notice.

Arrakis Pay may modify, suspend, discontinue, or restrict any website feature, product description, program, or service at any time.

The website may include information about products, programs, or services that are not available in all jurisdictions, are subject to underwriting approval, or require separate contractual terms. Nothing on the website guarantees that Arrakis Pay will provide services to any person, merchant, platform, business type, industry, or jurisdiction.

For exact service terms, you must review the applicable agreement, order form, program terms, merchant agreement, sponsor bank terms, or other written documentation provided by Arrakis Pay.

8. Payment Services Disclaimer

Arrakis Pay may provide or facilitate payment-related services through sponsor banks, processors, payment networks, gateways, financial institutions, technology providers, and other third parties.

All payment services are subject to:

  • Underwriting review and approval.
  • Applicable laws and regulations.
  • Payment network rules.
  • Sponsor bank requirements.
  • Processor requirements.
  • Risk, fraud, compliance, and prohibited-business policies.
  • Ongoing monitoring.
  • Separate written agreements.

Arrakis Pay may decline, restrict, suspend, or terminate access to payment services where permitted by applicable agreements, law, network rules, risk policies, or compliance obligations.

9. No Financial, Legal, Tax, or Compliance Advice

The website may contain information about payment processing, pricing models, fraud prevention, chargebacks, compliance, surcharging, ACH, embedded payments, merchant onboarding, or related topics. This information is for general educational purposes only and does not constitute legal, tax, accounting, regulatory, financial, or compliance advice.

You should consult qualified professional advisors before making decisions based on any information available through the website.

10. Third-Party Links and Services

The website may contain links to third-party websites, documentation, tools, integrations, processors, banks, platforms, software providers, or other services. These third-party services are independent from Arrakis Pay.

Arrakis Pay does not control and is not responsible for third-party content, websites, policies, security, availability, products, services, or practices. A link does not imply endorsement, approval, sponsorship, or responsibility.

You are responsible for reviewing the terms and privacy policies of third-party services before using them.

11. Security and Website Integrity

You agree not to:

  • Attempt to gain unauthorized access to the website, systems, accounts, networks, APIs, dashboards, or data.
  • Probe, scan, or test vulnerabilities without written authorization.
  • Introduce viruses, malware, worms, logic bombs, harmful code, or disruptive technologies.
  • Interfere with website performance, security, or availability.
  • Circumvent authentication, authorization, rate limits, or security controls.
  • Use the website to conduct fraud, abuse, phishing, impersonation, or unlawful activity.

Arrakis Pay may monitor website activity for security, fraud prevention, operational, compliance, and legal purposes.

12. Privacy

Your use of the website is subject to our Privacy Policy, which explains how Arrakis Pay collects, uses, discloses, and protects personal information.

By using the website, you acknowledge that Arrakis Pay may process information as described in the Privacy Policy.

13. Electronic Communications

When you communicate with Arrakis Pay electronically, submit forms, create accounts, or interact with our website, you consent to receive communications electronically. These communications may include notices, disclosures, service messages, security alerts, support responses, and other information.

You agree that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by law.

14. Disclaimers

THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, TOOLS, LINKS, AND FEATURES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARRAKIS PAY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND ERROR-FREE OPERATION.

ARRAKIS PAY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, CURRENT, COMPLETE, ACCURATE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

Your use of the website is at your own risk.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARRAKIS PAY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AGENTS, SERVICE PROVIDERS, LICENSORS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR SYSTEM FAILURE, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARRAKIS PAY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100), OR THE MINIMUM AMOUNT REQUIRED BY LAW, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless Arrakis Pay and its affiliates, officers, directors, employees, contractors, representatives, agents, service providers, licensors, successors, and assigns from and against any claims, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • Your use or misuse of the website.
  • Your violation of these Terms.
  • Your violation of applicable law or third-party rights.
  • Information you submit to Arrakis Pay.
  • Your fraud, negligence, willful misconduct, or unauthorized activity.

17. Changes to the Website or Terms

Arrakis Pay may update the website and these Terms from time to time. Changes are effective when posted unless a different effective date is stated.

Your continued use of the website after updated Terms are posted means you accept the updated Terms.

You should review these Terms periodically.

18. Suspension or Termination of Access

Arrakis Pay may suspend, restrict, or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms, violated applicable law, created risk for Arrakis Pay or others, or engaged in unauthorized, harmful, or abusive activity.

19. Governing Law

These Terms and your use of the website are governed by the laws of the State of California, without regard to conflict-of-law rules, unless a different governing law is required by applicable law or a separate written agreement.

20. Venue

Any dispute arising out of or relating to these Terms or the website will be brought in the state or federal courts located in Los Angeles County, California, unless otherwise required by law or agreed in writing.

You consent to the personal jurisdiction and venue of those courts.

21. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed from these Terms. The remaining provisions will remain in full force and effect.

22. No Waiver

Arrakis Pay’s failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

23. Assignment

You may not assign or transfer these Terms without Arrakis Pay’s prior written consent. Arrakis Pay may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, or by operation of law.

24. Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced here, constitute the entire agreement between you and Arrakis Pay regarding your use of the website.

Separate payment processing, merchant, partner, platform, or service agreements will govern the products and services covered by those agreements.